Last updated: October 7, 2026
This Privacy Policy explains how U Groove Wheels (“we”, “us”) collects, uses and protects your personal information when you visit ugroovewheels.com or make a purchase.
Information we collect
- Information you give us: your name, email address, shipping and billing address, phone number (optional) and any messages you send us, for example through the contact form.
- Order information: the products you buy, order totals and shipping method.
- Payment information: payments are processed by PayPal. We never see or store your full card number. PayPal handles payment details under its own privacy policy.
- Device information: your IP address, browser type and the cookies needed for the cart, checkout and site security.
How we use your information
- To process and ship your orders and send order confirmations and shipping updates
- To answer your questions and provide customer support
- To prevent fraud and keep the store secure
- To meet our legal, tax and accounting obligations
We do not sell your personal information.
Who we share it with
We share information only with service providers that help us run the store: payment processing (PayPal), shipping carriers, our website hosting provider and email delivery. They may use it only to provide their services to us. We may also disclose information when required by law.
Cookies
We use cookies that are necessary for the store to work, such as keeping items in your cart and remembering your session at checkout. You can block cookies in your browser settings, but the cart and checkout may not work properly.
How long we keep it
We keep order records for as long as needed for orders, returns, accounting and tax purposes, and then delete or anonymize them.
Your rights
Depending on where you live (for example, California), you may have the right to request access to, correction of or deletion of your personal information. To make a request, email us at contact@ugroovewheels.com. We will not treat you differently for exercising these rights.
Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Security
The site uses SSL encryption, and payments are handled by PayPal. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Email us at contact@ugroovewheels.com.